Educator Safety and Practice Audits are coming

adminCompliance in Family Day Care, Family Day Care

With the renewed focus on Risk assessment and Management in mind FDSee, in conjunction with some of the leading FDC Services in Australia, has developed a range of over 30 new Educator Safety and Practice checklists for Coordinators and Service Staff.
More details to come soon. In the meantime check out this from the latest ECEC Connect Newsletter:
Approved providers and service personnel are responsible for ensuring the safety, health and wellbeing of the children under their care. This means doing everything possible to protect children from harm and hazards at all times.
The majority of services are compliant with the National Quality Framework; however, the latest data shows there are some opportunities to improve how the sector manages risk, including:
• a greater understanding of how to identify, minimise and critically reflect on risks in the service environment when transporting children and during excursions
• increased oversight and ongoing support from approved providers in ensuring educators understand risk and how to manage risk effectively
• a renewed focus on ensuring that emergency and evacuation procedures are rehearsed every 3 months in recognition that this is an essential risk mitigation strategy
• additional efforts to ensure all staff are aware of risk minimisation plans for children with medical conditions and allergies.
It is an offence under regulation 100 of the National Regulations to fail to conduct a risk assessment before an excursion. Similarly, under regulation 102B, it is an offence to fail to conduct a risk assessment before a service transports a child. These are crucial activities that help prevent harm and hazards to children. Approved providers, nominated supervisors, and family day care educators are all responsible for ensuring these risk assessments are completed.
Most harms can be prevented by ensuring risks are properly identified, recorded, assessed, mitigated and continuously monitored. Part of this is having clear and comprehensive policies and procedures, but this alone is not sufficient.
Approved providers must proactively ensure that their staff understand what risk means and why it is important. They must always be vigilant to new risks and minimise the likelihood of harm to children. Even minor changes to the service environment can lead to major risks and activities such as transporting children and taking children on excursions are inherently risky and need particularly consideration.
Approved Providers and service leaders should consider the following reflective questions:
• How do we ensure that all staff can confidently identify and respond to risk?
• What strategies do we have in place to manage and identify risk?
• Are all staff trained to complete risk assessments adequately?
• What review mechanisms are in place for risk assessments or safety checklists?
• Are risk assessments service specific?

Record Keeping in Family Day Care

adminCompliance in Family Day Care, Family Day Care

Family Day Care Services : Did you know?

With FDSee you can send emails to Educators by Group, by Coordinator assignment or Service wide. Each message is then recorded in the Educator’s individual Communication Record – along with every other interaction you have with them in FDSee.
You can then create an Educator specific or Service wide Record of Communication Report, summarising all interactions with your Educators, including; Visit Reports, Safety Audits, Requests for Care, Notes, Practice Audits, Documentation Reminders and Service Emails.
This coupled with our one click generation of Educator Registers, Staff Registers and Vacancy Reports gives you the full picture for your Service.


Having good record keeping practices in place will help services to maintain ongoing compliance with the National Law and National Regulations and support delivery of high quality education and care for the children attending your service.
Approved providers and family day care educators are responsible for compliance with record keeping requirements in accordance with the Education and Care Services National Law. However, other staff such as family day care co-ordinators and nominated supervisors are often responsible for overseeing record keeping practices in family day care services and for ensuring day-to-day
compliance with record keeping requirements. It is important that all staff maintain a high standard for record keeping.
Approved providers and family day care educators are responsible for ensuring that records are:
  • up-to-date and include all the information required
  • accurate
  • made available to authorised officers of a regulatory authority and parents on request
  • kept in a secure place and treated confidentially

Family Day Care Service Locked Down?


Did you know that FDSee users all over Australia have access to all their operational Educator and Service information, remotely, and in real time? But not just that, FDSee keeps a constant check on what you do, and more importantly what needs to be done. As one Service said “It’s like having another staff member working 24/7”.

Find out how FDSee can not just help you during lockdowns, but literally change the way you operate.

It’s the “future of Family Day Care”

Stay up-to-date

For the latest information on border restrictions, interstate hotspotscontact tracing, symptoms of COVID-19 and when to seek medical advice and prevention visit the  Australian Government website.

The Future of Family Day Care


The future of Family Day Care is here.

FDSee is the leading online system providing Family Day Care Services with the technology emcompassing all the operational tools needed to efficiently manage their Service, enhance compliance, improve quality, communicate with Educators, Families and much more.

Contact us for a demo or free trial.

FDCA 2021 National Conference


Are you attending the FDCA 2021 National Conference this year?
FDSee are pleased to once again be a sponsor of the event, and we will be there to show FDC Services what FDSee does, along with all the changes we have made since the last conference 3 years ago!
If you are attending, come and talk to us or one of the many FDC Services attending who already use FDSee every day.
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FDSee is 8 and still growing

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Next month FDSee will have been in operation with Australian Family Day Care Services for 8 years.
Our technology has continually evolved over than time ensuring we provide the most comprehensive and valuable Operational Management System for Family Day Care in Australia.
We are proud to have a full range of Family Day Care Services using our application, from just a few Educators to many hundred, from Government to Council, Private and Community based. We have Services from every state and territory in Australia, including the majority of Family Day Care Australia – Excellence in Family Day Care Awards Service winners.
If you are in a Family Day Care Service and haven’t yet seen what FDSee can do, contact us today for a free demo or an extended free trial.
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New Features for Family Day Care Services


It’s been a busy start to the year and that seems set to continue here at FDSee. We’ve been listening to the best Family Day Care Services in Australia, taking their ideas and making FDSee better and better.

In the last few months alone we have added a whole range of new Educator and Service Reports, we have enhanced our reminders services, added a full suite of email functions, and fully integrated all Educator communication in our Service and Educator Communication Record. We’ve added a new Vacancy Report and we are working on a brand new system that will change the way you manage your Service and your Educators.

You may not know, but unlike most other software out there, we only do Family Day Care, and just like you we know what it means to run a service day to day.

If you want to find out more about FDSee and what it can do for your FDC Service then contact us.

Join the FDCA Service Award Winners with FDSee


Why are so many Award Winning Services using FDSee?

FDSee was recently called ‘a game changer’ for Australian Family Day Care Services, and its proving to be just that. Saving time, increasing quality and efficiency, and enhancing and demonstrating compliance. We have all types of FDC services on board in every state and territory in Australia – across the range from Government, to Council, Community run to Private,  and from 7 Educators up to more than 300.

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But don’t just take our word for it. Of the six award winning Services in the latest Family Day Care Australia Excellence in Family Day Care Awards, five are users of FDSee. Three of the National Finalists, along with both the Emerging Star Award winner and the Perpetual Star Award winner are enjoying the value FDSee brings Australian FDC Services. If you are wondering why, why not join them along with many other award winning and Exceeding Rated Services.

What is FDSee?

FDSee is an online solution, purpose built for Family Day Care, that provides you with all the operational tools you need to efficiently manage your Service, enhance your compliance and most importantly save you time and money. With a cloud based real-time system, that can be accessed from the office and out on Educator’s visits, we provide the complete Family Day Care Service coordination solution, with significant benefits across the board. (It is not a financial system, and is typically used in parallel with systems like Harmony or Hubworks.)

It covers things like;

  • Scheduling and customised automated reminders for Educator Visits
  • Safety Audit Reports and Educator Home Visit Reports with embedded NQS elements and all totally customisable based on your processes
  • Storage and Reminders for Staff, Educator and Service Documentation, with alerts for out of date Mandatory Requirements
    • For example Educators can be sent up to 4 automated reminders for things like expiring/expired First Aid
  • Ongoing record of communication with Educators (in line with Regulation 153/116) by Educator and Service wide
  • One click generation of NQS compliant Staff, Educator, Working with Children Check and Communication Registers
  • Many types of Educator Report, Service/Group/Coordinator/Document based – all real time
  • Total Vacancy management including Request for Care plugins, automated parent and Educator emails for referrals and waitlisting
  • Resource library
  • Manager’s reports and performance KPIs
  • Communication with Educators
  • Remote working and working from home, with full, seamless real time access to all of the above
  • And much, much more…

Use of FDSee can not only contribute to your Service’s adherence to NQS, but also make it easier to demonstrate Meeting and Exceeding themes throughout  the NQS, particularly in Quality Areas 2, 4 and 7. In addition, many aspects of FDSee can assist with compliance with Education and Care Services National Law and Regulations, specifically Regulations 153/154/116.

We offer a Free Trial and Demo (via Zoom)

We know Family Day Care Services are usually time poor, and taking on something new is always a challenge. So, we offer Zoom based information sessions to services – its much easier to show and tell than just try to tell you about it.  

We also offer a completely free trial of the full system, full support and we also recommend talking to some of our existing users to let them tell you just how much FDSee can transform your Service!

As one of our users said last year “The FDSee Demo was the best 2 hours I spent this year.”

Rest assured with FDSee there are no contracts, credit cards or anything to sign, you just get to try our program and if you like it (which we know you will) you just carry on. Should you not, you just stop, simple as that.

Just drop us a line or give us a call if you have any questions, and/or if you are interested we can arrange a demo for you, or if you like you can start with a free trial right away – the choice is yours.

Alternatively you can sign up for your free trial here now

FDSee Now Australia Wide

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We are pleased to announce that the South Australian Department for Education has signed up for FDSee and is in the process of implementing our software across all it’s 12 Family Day Care Schemes.

In the last month or so we have also welcomed a number of other new clients on board from around Australia – meaning we now have users from every State and Territory around the country!

In the current environment FDSee offers a number of unique benefits to enable remote working and access by field based coordinators and managers to critical Educator and Service information.

If you want to find out what makes FDSee a must for leading Australian FDC services contact us for a free trial today.

The Future of Family Day Care

#futureofdc #fdsee #fdca #fdc #familydaycare #kahfdc

The Family Day Care Software Game Changer


Are you a Family Day Care Service feeling you are being pulled in different directions every day?

Did you know FDSee is being called a ‘game changer’ for the FDC sector in Australia? It’s making life easier, saving time, enhancing quality and demonstrating compliance in line with the NQF.

FDSee is a proven web-based software application that covers almost all operational aspects of your Family Day Care Service, complimenting systems like Harmony or Hubworks.

Find out what all the fuss is about and get your totally free trial today.

Click on contact us or email